Stiff joints, low energy, restless nights? Fitraflex+ pairs high-strength turmeric curcumin with BioPerine® black pepper extract for better absorption — a daily formula built to support how you move, sleep, and feel.
Restful sleep
Energy metabolism
Mood balance
Digestive support
Joint mobility support
Fast dispatchShips within 2 business days
Real support, day or nightReach a real person by email or phone, 24/7
Checkout you can trustFully encrypted, secure webshop
100% natural formulaNo unnecessary additives or fillersPick your country below to check availability and continue to secure checkout.
Built around three research-backed ingredients — no fillers, no shortcuts.
Ingredients per daily dose
Everything you need to know before you order Fitraflex+.
Take your daily dose of Fitraflex+ with water, ideally with a meal, following the instructions on the label. Consistency matters more than timing — most people find it easiest to build it into an existing daily routine.
Curcumin, the active compound in turmeric, is naturally hard for the body to absorb on its own. BioPerine® (black pepper extract) is included specifically to support absorption, so more of the formula's turmeric and curcumin can actually be put to use.
Fitraflex+ is made with natural ingredients and is generally well tolerated. As with any supplement, speak with a healthcare professional first if you have a medical condition, take medication, or are pregnant or breastfeeding.
This depends on the individual, and everyday factors like diet, activity level and consistency of use all play a role. Many people take Fitraflex+ daily for several weeks as part of their routine before assessing how it fits their needs. Individual results may vary.
Fitraflex+ currently ships to Austria, Belgium, Finland, France, Germany, Norway, Sweden, Switzerland and the United Kingdom. Select your country above to check local availability and continue to checkout.
Last modified on January 09, 2026
Welcome to this Website ("Website"). These Terms & Conditions govern your use of the Website and the services provided by [Your Company Name], a company registered in [Country of Registration] (Company No. [Registration Number]), with its registered offices at [Registered Business Address] ("we", "us", "our", or the "Company"), including the purchase of Products for delivery to the United Kingdom, the European Economic Area (EEA) and Switzerland (together, "Europe"), as well as outside Europe.
By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you may not access the Website or use any services.
These Terms & Conditions apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms & Conditions carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.
The laws of England and Wales will govern these Terms & Conditions and any dispute of any sort that might arise between you and this Website or its associates, without prejudice to any mandatory consumer protection provisions of the law of the country in which you habitually reside. Subject to such mandatory provisions, the courts of England and Wales will have exclusive jurisdiction over any such dispute.
For the purposes of these Terms & Conditions, the following terms shall have the meanings ascribed to them below:
“Agreement” means the contract formed between the Company and the Consumer upon the Consumer’s acceptance of these Terms & Conditions by accessing or using the Platform.
“Consumer” means any individual who accesses, uses, or makes a purchase through the Company’s platform.
“Company” means this Website, a platform for the sale of dietary supplements and related products.
“Order” means any request by a Consumer to purchase one or more Products through the Platform.
“Personal Data” means any information relating to an identified or identifiable natural person as defined under applicable data protection laws.
“Platform” means the online environment accessible at this Website where the Company offers and sells Products to Consumers.
“Products” means the dietary supplements and related products offered for sale on the Company’s platform.
“Services” means all functionalities and features provided by the Company through the Platform, including but not limited to browsing and purchasing Products, accessing product information, and receiving customer support.
“Terms & Conditions” means this document, which outlines the agreement between the Company and the Consumer regarding the use of the Company’s platform and the purchase of Products.
"Third-party provider" means an independent entity that supplies, operates, or manages a product, service, or subscription made available through the Company, under its own terms, policies, and billing arrangements. The Company acts solely as a facilitator and bears no responsibility or liability for such third-party offerings.
“User” means any individual who accesses or uses the Platform, including but not limited to Consumers, browsers, vendors, and contributors of content.
The Company operates an online platform accessible at this Website (the “Platform”), which is designed to offer and sell dietary supplements and related products (collectively, the “Products”) to Consumers in the United Kingdom, Europe as well as outside Europe, as may be specified on the Platform from time to time. The scope of services provided by the Company to the Consumer under these Terms & Conditions includes, but is not limited to, the following:
Access to a catalogue of Products for the purpose of browsing and purchasing.
Provision of detailed information regarding the Products, including descriptions, pricing, and usage instructions.
Facilitation of the purchase process, including the collection of payment and arrangement for the delivery of Products purchased by the Consumer.
Customer support services to assist with inquiries, complaints, or issues related to the use of the Platform or the Products.
It is expressly understood that the Company’s responsibility is limited to the provision of the Platform, the sale of Products, and related support services. The Company does not exclude or limit liability for: (a) death or personal injury caused by the Company's negligence; (b) fraud or fraudulent misrepresentation; (c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); (d) breach of the terms implied by sections 13, 14 and 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); or (e) any other liability which cannot be excluded or limited under applicable law. Subject to this, and to the limitations set out in the "Limitation of Liability" clause of these Terms & Conditions, the Company does not assume any responsibility for the direct or indirect consequences of the Consumer’s use of the Products, including but not limited to health issues or property damage, except where such damage is caused by the Company's negligence, breach of statutory duty, or breach of contract. The Consumer is advised to consult with a healthcare professional before using any dietary supplement product.
This clause outlines the rights of the Consumer principally in accordance with the laws of England and Wales. If you are a consumer resident in another country (including in the EEA, Switzerland or outside Europe.), you may also have rights under the mandatory consumer protection laws of that country, which will apply in addition to the rights set out in these Terms & Conditions where they offer you greater protection.
Right to Information: The Consumer has the right to clear, truthful, and complete information about the Products, including their prices, main characteristics, and availability before making a purchase.
Right to Withdrawal: The Consumer has the right to withdraw from the purchase of a Product without giving any reason within 30 days from the day on which the Consumer, or a third party indicated by the Consumer other than the carrier, acquires physical possession of the Product. This is known as the “cooling-off period.” To exercise the right of withdrawal, the Consumer must inform the Company of their decision to withdraw by means of a clear statement (for example, by post, email or through the contact form on the Website). The Consumer may use the model withdrawal form provided by the Company, but this is not obligatory. Where applicable law grants the Consumer a longer statutory withdrawal or cooling-off period, that longer period will apply. Nothing in these Terms & Conditions is intended to limit or exclude any mandatory withdrawal rights under UK or EU consumer law.
Right to Complaints: The Consumer has the right to submit complaints about the Products or the service of the Company. The Company is required to provide an accessible and efficient process for handling these complaints, and must respond within a reasonable timeframe, not exceeding 14 days.
Right to Statutory Guarantees: The Consumer is entitled to statutory rights under the Consumer Rights Act 2015, which provides that Products must be of satisfactory quality, fit for purpose, and as described. If Products do not conform to the contract at the time of delivery, the Consumer has the right to a repair or replacement, and if this is not possible or is disproportionate, to a price reduction or the final right to reject. These rights apply for up to six years from delivery (or five years in Scotland). In addition, where the Consumer deals as a consumer and the lack of conformity becomes apparent within six months of delivery, it will be presumed to have existed at the time of delivery unless the Company can prove otherwise. These statutory rights are in addition to any voluntary warranty that the Company may offer.
Right to Privacy: The Consumer’s personal data must be processed in accordance with the applicable data protection laws, including but not limited to the (UK) GDPR, ensuring the Consumer’s privacy and data security.
The Company may, from time to time, make available or provide access to certain third-party products, services, or subscription offerings which are supplied, operated, or managed by independent third parties. Participation in, or use of, any such Third-Party Offering is entirely optional and subject to the separate terms and conditions, privacy policies, and billing arrangements of the relevant third-party provider.
By accepting or enrolling in a Third-Party Offering, the Customer acknowledges and agrees that (a) the Company acts solely as a facilitator and is not a party to any agreement between the Customer and the third-party provider, (b) the Company shall have no liability or responsibility for the performance, quality, or delivery of any Third-Party Offering, and (c) all claims, requests for support, and disputes relating to such Third-Party must be directed to the applicable third-party provider.
This Shipping Policy governs the shipment and delivery of any Products ordered by the Consumer through the Company's Platform. By ordering Products from the Company, the Consumer agrees to be bound by this Shipping Policy, which is incorporated into the Terms & Conditions by reference.
Shipping Territory: Products purchased from the Company are available for shipment to addresses within the United Kingdom, Europe and outside Europe, when indicated. For shipments to any other territories that may be made available on the Platform from time to time, additional terms and conditions may apply as notified at checkout or in this Shipping Policy.
Shipping Costs: The Consumer will be informed of the shipping costs at the time of purchase. Shipping costs may vary depending on the delivery location and the size of the order.
Delivery Times: The Company endeavours to dispatch all orders within a reasonable time after receiving payment. Estimated delivery times vary depending on the destination and are provided as a guide only:
United States & Canada: approximately 10–20 days
Australia: approximately 7–20 days
Europe: approximately 7–24 days
International destinations: approximately 7–20 days
Delivery times may vary due to factors outside the Company's control, including customs clearance, local postal services, carrier delays, and product availability. All delivery estimates are indicative only and are not guaranteed.
Tracking Information: Whenever possible, the Company will provide the Consumer with tracking information for their order, allowing the Consumer to track the delivery status of their Products.
Risk of Loss: In accordance with the Consumer Rights Act 2015, the Products remain at the Company's risk until they come into the physical possession of the Consumer or a person identified by the Consumer to take possession of the goods. The Company is not responsible for any loss, damage, or delay that occurs after the Consumer receives the Products, except where such loss, damage or delay is caused by the Company's breach of contract, negligence or breach of statutory duty.
Inspection of Products: Upon receipt, the Consumer is advised to inspect the Products for any damage or defects. In the case of any issues, the Consumer should contact the Company immediately to arrange for a return or exchange in accordance with the Company's return policy. For any questions or concerns regarding this Shipping Policy, the Consumer is encouraged to contact the Company directly.
Customs, Duties and Import Taxes: When ordering Products for delivery outside the United Kingdom, the Consumer is the importer of record and is solely responsible for ensuring that the Products may be lawfully imported into the destination country and for complying with all applicable laws and regulations of that country. The Consumer is responsible for payment of all customs duties, import taxes, brokerage fees and any other charges imposed by customs or other authorities in the destination country. These charges are not included in the Product price or shipping costs unless expressly stated at checkout and must be paid by the Consumer directly to the relevant authorities or carriers.
If the Consumer fails or refuses to pay any such duties, taxes or charges, or fails to collect the shipment within the required timeframe, and as a result the shipment is delayed, held, destroyed or returned to the Company, the Company will not be obliged to resend the Products and, except where the Consumer exercises a mandatory statutory withdrawal, cancellation or other non-waivable right to a refund, no refund will be issued for the Products or for any shipping costs. Where the Consumer has a statutory right to a refund (including under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or equivalent mandatory law), the Company may deduct from any refund the reasonable and proportionate costs actually incurred by the Company in connection with the shipment, its handling and its return (excluding the standard delivery costs which must be refunded in full in the case of a valid statutory withdrawal), provided that such deduction does not exceed the direct costs of return and is permitted under applicable law. This provision does not affect the Consumer's statutory withdrawal rights or any other mandatory consumer rights under applicable law.
In accordance with the laws of England and Wales, Consumers have the right to cancel their order for Products without giving any reason within 14 days from the day on which the Consumer, or a third party indicated by the Consumer other than the carrier, acquires physical possession of the goods. To exercise the right of cancellation, the Consumer must inform the Company of their decision to cancel this contract by an unequivocal statement (e.g., a letter sent by post, fax, or e-mail). The Company will provide the Consumer with a confirmation of receipt of such a cancellation.
To meet the cancellation deadline, it is sufficient for the Consumer to send their communication concerning the exercise of the right of cancellation before the cancellation period has expired. If the Consumer cancels this contract, the Company shall reimburse all payments received from the Consumer, including the costs of delivery (with the exception of the supplementary costs resulting from the Consumer’s choice of a type of delivery other than the least expensive type of standard delivery offered by the Company), without undue delay and in any event not later than 14 days from the day on which the Company is informed about the Consumer’s decision to cancel this contract.
The Company may withhold the reimbursement until it has received the goods back or the Consumer has supplied evidence of having sent back the goods, whichever is the earliest. The reimbursement will be carried out using the same means of payment as the Consumer used for the initial transaction, unless the Consumer has expressly agreed otherwise; in any event, the Consumer will not incur any fees as a result of such reimbursement.
Where applicable law grants the Consumer a longer statutory cooling-off or cancellation period, that longer period will apply and nothing in this Cancellation Policy is intended to reduce or limit such rights. The Consumer is responsible for returning the goods to the Company as described in the Refund Policy. The Consumer will bear the direct cost of returning the goods. If the goods, by their nature, cannot be returned normally by post, the Consumer will bear the direct cost of returning the goods.
The Consumer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
This Refund Policy outlines the circumstances under which Consumers can request refunds for Products purchased from the Company. It forms part of the Terms & Conditions agreed upon by the Company and the Consumer.
Eligibility for Refunds: Products must be returned within 30 days of receipt for any refunds to be considered under this Refund Policy. This contractual 30-day period is offered as an additional customer-care benefit and is in addition to, and does not limit, any statutory withdrawal or cancellation rights to which the Consumer is entitled under applicable law (including, where applicable, the 14-day cooling-off period under UK or EU consumer law).
Products must be in their original condition with all packaging and accessories. However, the Consumer is entitled to open and inspect Products to the extent necessary to establish their nature, characteristics and functioning (as they might do in a shop), and any diminution in value resulting from such handling will not affect the Consumer's right to a refund, provided the handling does not go beyond what is necessary for such inspection.
A valid receipt or proof of purchase must accompany the returned Products.
Refunds are only applicable to Products purchased directly from the Company’s Platform.
The Consumer must notify the Company of their intention to return the Product within the specified 30-day timeframe referred to above or within any longer statutory period that applies.
The Product must be returned to the address provided by the Company, with the Consumer bearing any return shipping costs.
Upon receipt and inspection of the returned Product, the Company will notify the Consumer of the approval or rejection of the refund request.
If approved, the refund will be processed, and a credit will automatically be applied to the Consumer’s original method of payment within a certain number of days.
Products that are damaged or not in their original condition due to Consumer misuse are not eligible for refunds.
Reference is also made to the Shipping policy, where returned goods as a result of the Consumer’s failure or refusal to pay duties or charges will entitle the Company to recharge expenses.
Products purchased through third-party sellers are not eligible for refunds under this Policy.
Sale items are eligible for refunds in accordance with the Consumer's statutory rights under applicable consumer protection law. The Company may offer additional discretionary refunds beyond these statutory rights on a case-by-case basis.
This Policy is governed by the laws of England and Wales and is subject to change at the discretion of the Company. Consumers are encouraged to review the Policy periodically for any updates. Any such changes will not affect rights that have already accrued at the time of purchase and will not exclude or limit any mandatory consumer rights under the law of the country in which the Consumer habitually resides. If you initiate a chargeback or payment dispute with your payment provider, you agree that any ongoing return or refund process with us will be suspended until the dispute is resolved. We reserve the right to reject returns or refunds submitted after a chargeback has been initiated. Where a chargeback is successful, you may be required to return the product to us.
The Company may offer certain Products through subscription. Where available, the applicable Subscription options (such as the 30-day, 60-day or 90 cycles) and prices will be clearly displayed on the Product page and at checkout. By selecting a Subscription option, the Consumer authorises the Company to automatically charge the Consumer's chosen payment method for the initial order and for each subsequent renewal of the Subscription at the then-current Subscription price, and to arrange automatic shipment of the subscribed Products at the selected delivery frequency until the Subscription is cancelled in accordance with this clause.
Subscription prices are subject to change, and the Company will provide at least 30 days' prior written notice of any price increase to the Consumer's registered email address, giving the Consumer an opportunity to cancel the Subscription before the increase takes effect. If the Consumer does not cancel within this notice period, the new price will apply from the next billing cycle following expiry of the notice period.
Managing and Cancelling Subscriptions: The Consumer may change the delivery frequency (between 30-day, 60-day or 90-day cycles), update payment or shipping details, pause a Subscription, or cancel a Subscription at any time by logging into their account on the Platform (where account functionality is provided), or by contacting the Company's customer service using the contact details provided on the Website.
To avoid being charged for the next scheduled shipment, any cancellation or change must be received by the Company at least 7 days before the next scheduled billing date. If a Subscription order has already been processed or dispatched at the time the Consumer submits a cancellation, that order will be treated as a final order under the Subscription and will be subject to the normal Cancellation and Refund Policies set out in these Terms & Conditions (including any statutory withdrawal rights to which the Consumer is entitled).
You acknowledge and agree that payments for purchases made on this Website may be processed by one of our authorized payment processors or affiliated entities. As a result, the billing descriptor that appears on your bank or credit card statement may differ from the name of the Website or the Product purchased. By placing an order, you accept that your purchase may be billed under a different name than the Website.
If you go to the Website to purchase a product, you may have the option of buying a product one time, or purchasing a subscription. We offer both one-time purchases and optional subscription options ("Subscriptions") with billing cycles of 30, 60, or 90 days for certain Products, as indicated on the relevant Product pages. By selecting a Subscription option, you authorise us to charge your payment method automatically at the start of each billing cycle for the applicable Subscription charges and to arrange automatic shipment of the subscribed Products until you cancel your Subscription in accordance with this clause. One-time purchases, promotional offers and other non-subscription purchase options may also be made available from time to time, and you are not required to purchase any Product on a Subscription basis in order to use the Website or buy Products.
You may cancel your Subscription at any time by logging into your account (where available) or by contacting customer service at support@fitraflex-support.com. To avoid being charged for the next billing cycle, cancellations must be received at least 7 days before your next scheduled billing date. Cancellations received after this deadline will take effect at the end of the subsequent billing cycle.
You will not be charged for any billing cycles after the effective cancellation date, and you will retain access to your Subscription benefits (including scheduled deliveries) until the end of the billing period for which you have already paid.
This cancellation policy does not affect your statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or equivalent mandatory law, which allows you to cancel within 14 days of receiving your first Subscription delivery and receive a refund in accordance with those Regulations.
By taking out a Subscription, you authorise us and our payment processors to store your payment details and to automatically collect the applicable Subscription charges at the start of each billing cycle using the payment method you have provided.
If we are unable to collect the full Subscription amount for a particular billing cycle (for example, due to insufficient funds, card expiry or issuer decline), you authorise us to (a) make reasonable further attempts to re-collect the same amount within a short period, and/or (b) where expressly described on the Website, in your account area or in our communications to you for that Subscription, charge a lower or discounted amount for that billing cycle instead (for example, a reduced quantity or promotional price for the same Product), provided that any such lower or discounted amount has been clearly communicated to you in advance as a possible charge and you have not cancelled the Subscription before the relevant billing date.
Any reduced charges applied in this way will relate only to the billing cycle in question and will not prevent us from charging the full Subscription price (as in effect from time to time in accordance with these Terms & Conditions) in subsequent billing cycles unless otherwise stated.
If we are unable to collect any amount for a billing cycle after reasonable attempts, we may suspend or cancel your Subscription with effect from that billing cycle, without prejudice to your statutory rights.
If you have any questions regarding a charge on your statement, please contact our customer service at support@fitraflex-support.com for clarification. You also have the right to dispute unauthorized or incorrect charges with your card issuer.
When processing payments, we and our payment processors will collect and process your personal data including payment card details, billing address, and transaction information. This data is processed in accordance with our Privacy Policy and applicable data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Your payment information will be processed securely and will only be used for the purposes of completing your transaction, preventing fraud, and complying with legal obligations. We will retain your payment data only for as long as necessary for these purposes.
Where you choose to subscribe to our newsletter, tick an opt-in box for marketing, or otherwise expressly consent to receive marketing communications from us (including emails about our Products, promotions, offers, and Subscription updates), we will use your contact details to send you such communications in accordance with your preferences and our Privacy Policy.
You may withdraw your consent and opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email we send you or by contacting us at support@fitraflex-support.com. Withdrawing consent to marketing will not affect the lawfulness of any processing carried out before the withdrawal and will not affect transactional or service messages that we must send you in relation to your Orders or Subscriptions.
For more information about how we handle your personal data, including for marketing purposes, please see our Privacy Policy.
Last modified on June 4, 2024
This Privacy Statement is issued by the Company (« we », « us », « our ») and applies to information collected and processed about individuals (« you », « your ») who interact with our services. We are committed to protecting and respecting your privacy in compliance with the (UK) General Data Protection Regulation and other relevant EU privacy laws (hereinafter collectively referred to as “GDPR”).
Our Privacy Statement explains how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with us. It also describes your rights regarding your personal information and how you can exercise them.
Identity and Contact Details of the Data Controller In accordance with the GDPR, the Data Controller responsible for the processing of personal data under this Privacy Statement is the Company (« Data Controller »). The Data Controller can be contacted via the following means:
Email:
support@fitraflex-support.com
Physical Address: [Registered Business Address]
Data Subjects, as defined under GDPR, have the right to contact the Data Controller for any inquiries or concerns regarding the processing of their personal data.
The Website’s Privacy Policy outlines the way the Company collects, uses, and protects the personal data of Consumers. The Company is committed to ensuring that the privacy of Consumers is protected in accordance with applicable data protection laws, including but not limited to the (UK) GDPR.
Personal data collected by the Company includes IP address, email address, physical address details, and payment information. The Company also processes special category data including medical history, weight, and height, only with explicit consent and where strictly necessary. This data is collected and processed solely for the specific purposes of processing transactions, delivering Products, and improving the Consumer experience on the Platform, in accordance with Article 6 and Article 9 of the UK GDPR.
Consumers have all rights granted under the UK GDPR, including: the right to be informed about the collection and use of their personal data; the right to access their data; the right to rectification; the right to erasure; the right to restrict processing; the right to data portability; the right to object to processing; and rights relating to automated decision making and profiling. The Company will obtain explicit consent from Consumers before processing any special category data such as health data, and maintain records of such consent in compliance with Article 7 of the UK GDPR. Consumers may exercise their rights at any time by contacting our Data Protection Officer at [DPO contact details].
The Company implements appropriate technical and organizational measures as required by Article 32 of the UK GDPR to ensure the security of personal data, including: encryption of personal data; ensuring ongoing confidentiality, integrity, availability and resilience of processing systems; the ability to restore availability and access to personal data in a timely manner in the event of an incident; and regular testing and evaluation of security measures. The Company maintains detailed records of these security measures and regularly reviews their effectiveness.
By using the Platform, Consumers consent to the collection and use of their personal data as described in this Privacy Policy. Consumers have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
For any questions or concerns regarding this Privacy Policy or the handling of personal data, Consumers may contact the Company directly through the contact information provided on the Platform.
The Data Controller processes personal data of the Data Subject for the following purposes:
To fulfil contractual obligations between the Data Controller and the Data Subject, including but not limited to the provision of products or services requested by the Data Subject.
To comply with legal requirements applicable to the Data Controller under the laws of England and Wales, including but not limited to tax and reporting obligations.
To communicate with the Data Subject regarding transactions, security, privacy, and administrative issues related to their use of the Data Controller’s services.
To improve and personalize the experience of the Data Subject on the Data Controller’s platforms, including the use of data analytics to better understand the preferences and behaviour of the Data Subject.
To protect the rights, property, or safety of the Data Controller, the Data Subject, or others, including the prevention and investigation of fraud and other illegal activities.
To market and advertise the Data Controller’s products or services to the Data Subject, subject to obtaining explicit consent from the Data Subject where required by applicable law.
This processing is carried out on the legal bases of contract performance, legal obligation, legitimate interests pursued by the Data Controller, and consent of the Data Subject, as applicable and in accordance with the GDPR.
Legal Basis for Processing The Data Controller processes the personal data of the Data Subject based on the following legal bases, in accordance with the GDPR:
Consent: The Data Subject has given clear consent for the Data Controller to process their personal data for a specific purpose.
Contract: The processing is necessary for the performance of a contract to which the Data Subject is party, or to take steps at the request of the Data Subject prior to entering into a contract.
Legal Obligation: The processing is necessary for compliance with a legal obligation to which the Data Controller is subject.
Vital Interests: The processing is necessary to protect the vital interests of the Data Subject or of another natural person.
Public Task: The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller.
Legitimate Interests: The processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of personal data, particularly where the Data Subject is a child.
The Data Controller may collect and process the following categories of personal data about the Data Subject:
Identification data, such as names, addresses, and date of birth;
Contact information, including email addresses and telephone numbers;
Financial information, like bank account numbers and transaction history;
Technical data, which may include IP addresses, browser types, and log information;
Usage data, detailing how the Data Subject interacts with services provided by the Data Controller;
Medical history, weight, and height, if relevant and with explicit consent from the Data Subject;
Any other personal data that the Data Subject chooses to share with the Data Controller.
This personal data is collected for the purposes outlined in the Privacy Statement and is processed in accordance with applicable laws and regulations of England and Wales.
In accordance with this Privacy Statement, the Data Controller may share the Data Subject’s personal data with the following categories of recipients:
Service providers and subcontractors who perform services on behalf of the Data Controller, including but not limited to payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Partners and affiliates of the Data Controller for the purposes of providing products, services, or offers that may be of interest to the Data Subject, subject to the Data Subject’s consent where required by applicable law.
Regulatory authorities, law enforcement agencies, and other governmental bodies when required by law or in response to a valid request related to a criminal investigation or alleged illegal activity.
Third parties in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of the Data Controller’s business by another company, where the Data Subject’s personal data may be among the assets transferred.
The Data Controller ensures that all recipients of personal data are bound by confidentiality obligations and applicable data protection laws to protect the Data Subject’s personal data.
Transfer of Data Outside the European Union In compliance with the UK GDPR and UK Data Protection Act 2018, the Data Controller may transfer personal data collected from the Data Subject to countries outside the United Kingdom only if adequate protection measures are in place. These measures include, but are not limited to, the use of standard contractual clauses approved by the European Commission, adherence to an approved code of conduct or certification mechanism, or ensuring the recipient is under an adequacy decision by the European Commission.
Before any transfer takes place, the Data Controller will assess the level of protection provided by the receiving country, territory, or specified sector, including the security measures applied by the data recipient. The Data Controller will provide the Data Subject with information regarding the transfer, including the legal basis for the transfer and the protective measures in place, upon request.
The Data Subject has the right to obtain a copy of the documents evidencing the protection measures by contacting the Data Controller directly. The Data Controller will take all necessary steps to ensure that the personal data of the Data Subject is treated securely and in accordance with this Privacy Statement and the GDPR, irrespective of the geographical location of the data processing.
In compliance with the GDPR, the Data Controller will retain the personal data of the Data Subject only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. The retention period may vary depending on the nature of the data and the purposes for which it is processed. Specific retention periods are determined based on the following criteria:
The necessity to retain the personal data for the fulfilment of the contractual and pre-contractual obligations between the Data Controller and the Data Subject.
The need to comply with legal obligations and regulatory requirements, including but not limited to tax and commercial laws.
The importance of retaining the data for the establishment, exercise, or defence of legal claims.
Any consent provided by the Data Subject for a longer retention period.
Upon the expiration of the retention period, the personal data will be securely deleted or anonymized, so it can no longer be associated with the Data Subject. The Data Controller will also take appropriate measures to ensure that any third parties acting on its behalf adhere to similar data retention practices.
In compliance with the GDPR, the Data Subject is granted the following rights concerning their personal data processed by the Data Controller:
Right to Access: The Data Subject has the right to obtain confirmation as to whether or not personal data concerning them is being processed, and, where that is the case, access to the personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed, particularly recipients in third countries or international organisations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period.
Right to Rectification: The Data Subject has the right to obtain the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the Data Subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Right to Erasure (‘Right to be Forgotten’): The Data Subject has the right to obtain the erasure of personal data concerning them without undue delay under certain conditions, such as when the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; if the Data Subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing; if the Data Subject objects to the processing pursuant to Article 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or the Data Subject objects to the processing pursuant to Article 21(2) GDPR.
Right to Restriction of Processing: The Data Subject has the right to obtain restriction of processing under certain conditions, such as when the accuracy of the personal data is contested by the Data Subject, for a period enabling the Data Controller to verify the accuracy of the personal data; if the processing is unlawful and the Data Subject opposes the erasure of the personal data and requests the restriction of their use instead; if the Data Controller no longer needs the personal data for the purposes of the processing, but they are required by the Data Subject for the establishment, exercise, or defence of legal claims; if the Data Subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the Data Controller override those of the Data Subject.
Right to Data Portability: The Data Subject has the right to receive the personal data concerning them, which they have provided to the Data Controller, in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller without hindrance from the Data Controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) or point (b) of Article 6(1) or point (a) of Article 9(2) GDPR, or on a contract pursuant to point (b) of Article 6(1), and the processing is carried out by automated means.
Right to Object: The Data Subject has the right to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The Data Controller shall no longer process the personal data unless the Data Controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the Data Subject or for the establishment, exercise or defence of legal claims.
Right to Not be Subject to a Decision Based Solely on Automated Processing, Including Profiling: The Data Subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless such decision is necessary for entering into, or performance of, a contract between the Data Subject and a data controller, or is authorised by Union or Member State law to which the data controller is subject and which also lays down suitable measures to safeguard the Data Subject’s rights and freedoms and legitimate interests, or is based on the Data Subject’s explicit consent.
Right to Withdraw Consent: Where the processing of personal data is based on consent, the Data Subject has the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint with a Supervisory Authority: The Data Subject has the right to lodge a complaint with a supervisory authority, particularly in the country of their habitual residence, place of work or place of the alleged infringement if the Data Subject considers that the processing of personal data relating to them infringes the GDPR.
Right to Withdraw Consent In accordance with the GDPR, the Data Subject has the right to withdraw their consent at any time where the Data Controller relies on their consent to process personal data. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To withdraw consent, the Data Subject may contact the Data Controller using the contact information provided in this Privacy Statement. Upon receipt of a withdrawal request, the Data Controller will cease processing the personal data for the purposes for which consent was given, unless another legal basis for processing exists.
The Data Subject is informed that the withdrawal of consent may affect the ability of the Data Controller to provide certain services for which the processing of personal data is necessary.
You acknowledge and agree that payments for purchases made on this Website may be processed by one of our authorized payment processors or affiliated entities. As a result, the billing descriptor that appears on your bank or credit card statement may differ from the name of the Website or the Product purchased. By placing an order, you accept that your purchase may be billed under a different name than the Website.
If you have any questions regarding a charge on your statement, please contact our customer service for clarification.
The Company reserves the right to amend these Terms & Conditions at any time without prior notice to the Consumer. Any amendments will be effective immediately upon posting of the revised Terms & Conditions on the Platform. The Consumer’s continued use of the Platform following any amendments indicates their acceptance of the new Terms & Conditions.
The Company may terminate these Terms & Conditions and deny the Consumer access to the Platform at any time, without prior notice, for any reason, including but not limited to, breach of these Terms & Conditions by the Consumer. Upon termination, the Consumer must cease all use of the Platform and destroy any copies of materials obtained from the Platform.
The Consumer may terminate their agreement to these Terms & Conditions at any time by ceasing to use the Platform and notifying the Company of their decision to terminate. Termination by the Consumer does not affect any liabilities or obligations incurred prior to the termination date, including the obligation to pay for Products ordered.
The Company and the Consumer acknowledge that all intellectual property rights in the Products, including but not limited to copyrights, trademarks, patents, trade secrets, and any other proprietary rights, are and shall remain the exclusive property of the Company or its licensors. The Consumer agrees not to copy, modify, distribute, sell, or create derivative works from the Products without the explicit written consent of the Company.
The Consumer further acknowledges that the Platform and all related graphics, logos, and service marks are trademarks of the Company or its licensors and are protected under EU law and international treaties. The use of these trademarks by the Consumer is strictly limited to what is expressly permitted under the Terms & Conditions or with the prior written consent of the Company.
Any unauthorized use of the intellectual property of the Company may result in legal action and the enforcement of rights under EU law and applicable international treaties. The Consumer is advised to respect the intellectual property rights of the Company to avoid any potential legal disputes.
This Terms & Conditions, including any disputes arising out of or in connection with the agreement between the Company and the Consumer, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes, controversies, or claims arising out of or relating to this agreement, including the interpretation, violation, invalidity, non-performance, or termination, shall be exclusively settled by the competent courts of London.
The Consumer acknowledges that by agreeing to these Terms & Conditions, they are submitting to the jurisdiction of the London courts for the resolution of any disputes that may arise under this agreement.
This Terms & Conditions document, including all its provisions and the rights and obligations herein, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this agreement, including disputes on its conclusion, binding effect, amendment, and termination, shall be resolved by the competent courts of London.
The failure of the Company to enforce any right or provision of these Terms & Conditions will not be considered a waiver of those rights. If any provision of these Terms & Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms & Conditions will remain in effect.
These Terms & Conditions constitute the entire agreement between the Company and the Consumer regarding the Platform, and supersede and replace any prior agreements we might have between us regarding the Platform.
The Company reserves the right to amend these Terms & Conditions at any time. We will notify you of any material changes to these Terms & Conditions at least 30 days before they take effect. Such notification will be made via email or prominent notice on our Platform. Your continued use of or access to the Platform following the effective date of any changes constitutes acceptance of those changes. If you do not agree with the amended Terms & Conditions, you must stop using our services.
These Terms & Conditions do not create any agency, partnership, joint venture, employment, or franchisee relationship between the Company and the Consumer.